FAQ


What's the InStylePet™ shopping experience like?

Good question! Here at InStylePet, your 100% satisfaction is our #1 priority. We are known for 3 things:

  • Our simple user-friendly purchase process
  • Our FREE U.S. shipping policy
  • Our 24 hour email support response time

I just placed an order. When will my order arrive?
Standard domestic shipping takes 5-7 business days and International shipping takes 7-10 business days. Please also allow 2 business days processing time at our Southern California headquarters (we take "beach days" often).

Is shipping free?
Standard shipping is free on all domestic (US) orders. We also offer free shipping on most international orders with minimum order amount of 100USD. 

Is there a money back guarantee?
Of course! We stand behind our products. If you are not completely satisfied with your purchase, send it back within 30 days for a full refund or exchange.

What are the payment options available?
We accept all major credit cards through the Stripe powered Shopify Payments system. We also accept PayPal payments as well.

Have any other questions?
Contact us here so you can get your question answered, and we can get your order shipped!